Join early

One half of the role is the client book: the relationships you own and the revenue that comes with them.

• Manage and grow a portfolio of clients — operators, aggregators, resellers, CPaaS platforms, and enterprise customers — for A2P SMS and Voice
• Negotiate selling rates, volumes, payment terms, and SLAs; run QBRs and up-sell or cross-sell across products
• Build your own pipeline of new clients — outreach, qualification, negotiation, and onboarding

The other half is supply: the partners and the route quality standing behind everything you sell.

• Source, evaluate, and onboard new suppliers and carrier or OTT partners, and develop the supplier pool
• Run Know Your Supplier (KYS) due diligence and negotiate buy rates, terms, and SLAs
• Manage routing and route quality — test new routes, track SMS DLR and Voice ASR / NER / DLR, apply least-cost routing, and react fast to conversion, quality, or fraud signals
• Reconcile volumes and costs with suppliers and resolve billing disputes

Beyond the two sides of the deal, you represent OTPBlue where the industry meets.

• Represent OTPBlue at industry events — MWC, Capacity, ITW, CC Global, AfricaCom
• Keep our routes premium and compliant — anti-fraud, Sender ID registration, and the route transparency enterprise clients expect
• Use AI tools to automate the routine and focus on the deals

What you bring to the role on day one — this market, and the people in it.

• 2+ years in the A2P SMS and/or Voice wholesale industry — account management, carrier relations, vendor management, sales, or business development — with a strong track record of achievements
• Solid knowledge of the international SMS aggregator / A2P wholesale market: key players, routes, and pricing dynamics
• Experience with enterprise clients and an understanding of their vendor-management and procurement expectations — certifications, SLAs, route transparency, references
• Understanding of supplier-side operations: route quality (ASR / NER / DLR), interconnect, KYS due diligence, and anti-fraud (SIM-box, CLI spoofing, grey routes)

For this role the commercial instincts and the temperament matter as much as the track record.

• Strong selling skills — a confident presenter with a talent for building and growing long-term relationships
• Strong commercial negotiation skills on both sides — with clients and with suppliers
• Comfortable using AI tools in day-to-day sales and account-management work
• A genuine enthusiast who loves the work — positive, energetic, proactive, and a fast learner
• English at upper-intermediate level or above, spoken and written
• Willingness to travel to international industry events

What comes with the role: a commercial seat in a small team that is scaling its wholesale business right now.

• A commercial role in a fast-growing, AI-native EU CPaaS — real impact and visibility as we scale the wholesale business
• Work in a small, fast-moving team
• Fully remote — work from anywhere in the world
• International travel and presence at the industry’s key conferences